Frequently Asked Questions

Do you have questions?

Here you can find everything to know so you can use R3sourcer like a pro!

It’s simple! First of all, Sign up and choose your plan (we recommend Anual plan to save up to 25%!); then we will provide all further information, modify workflows, and design our Software to fit all your business needs. Trust us and have more time to spend on what you’re good at!

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilise assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities

Ready to join revolution of business automation?

Request a call and we will contact you to provide any information you might need!

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